Our Services

The Company specializes in offering a full range of Ground Handling Services. These include:-


PASSENGER SERVICES

Your passengers experience with your airline will be determined by how they are handled. Our customer service agents are well trained, motivated and experienced and will make sure that this experience is not only good but unforgettable assuring repeat business for you and ourselves. The services offered to your passengers with a broad smile are:

  • Special passenger handling which include unaccompanied minors, persons with reduced mobility, meet and greet, VIP's, and so on.
  • Passenger assistance on arrival
  • Passenger check-in for embarking passengers
  • Passenger luggage handling including tracing for lost and found, and collection of excess weight charge.
  • Flight boarding control.
  • Load control.

 

 

RAMP SERVICES

Safety begins on the ground. Every aspect in taking care of the aircraft, cargo and baggage onto each of our customer aircraft is always handled in a safe and efficient manner. All our agents are well trained in handling your cargo and passenger baggage . We do this by using modern, safe and reliable equipment and our people are the drivers of all the services.ECA always works with many different aviation service providers because it is very important that our customers aircraft is handled and sisptched within the set times with all passengers and cargo on board. In order to achieve this we will efficiently provide the following services:

  • Loading and Un-loading of aircraft
  • External Ground Power for all types of aircraft
  • Aircraft towing and pushback
  • Baggage sorting
  • Cargo towing
  • Lavatory Services
  • Potable water supply


CABIN GROOMING

The aircraft cabin becomes the office or home to the passenger for the duration of the flight. Therefore; it is important that aircraft cabins are clean, well-stocked and maintained for the sometimes long flights. Our cabin grooming team works efficiently with aircraft turnaround operations to remove garbage, restock lavatories, remove debris from floors, passenger cabin and service areas for on-time departures. We extend this service to include deep cleaning of the aircraft that remain overnight or when a request is made. Our agents are well trained professionals in providing this service that focuses on aircraft appearance and passenger comfort. Our customers testimony of satisfaction in meeting strict turn-around time makes us to keep on consistently giving them the best service possible.

 

 


FLIGHT MANAGEMET

This is one of the most important services that we offer. This service includes the aircraft weight and balance, the loadsheets and Air Traffic Control flight plans (ATC). The Staff handling these services are well trained and hold relevant certificates for various types of aircraft.

  • Flight planning
  • Weather
  • Flight watch

THE EXECUTIVE EXPERIENCE

If you are an executive with your own aircraft and you need that executive experience, then Eurocraft is the company that will give you the reassurance and peace of mind to concentrate in your engagements. You only sit and relax as we do all the rest. We will arrange all other services and make all the necessary payments on your behalf. From tailored requested services to in-flight catering, hotel accommodation and any other assistance you may require.Fueling arrangements can be done on your request. Our well trained agents will be ready to offer you the following services:

  • Landing permit application and follow up
  • Meet and Assist on Arrival
  • Ground handling
  • Flight Planning
  • Hotel booking arrangement
  • Car rental arrangement (with specification if required)
  • Flight bookings

ü  Kenya Airways

ü  Pollmans tours

ü  Jetlink Express

ü  East African Safari Air Express.

ü  Blue Bird Aviation.

ü  Fly five fourty aviation (FLY540)

ü  African Express Airways

© 2011 EUROCRAFT AGENCIES LTD.

Website design by Peak and Dale